Foyer Space


8.00 – 8.30



Topic: Into the Looking Glass at the Future of Learning Experiences and Technologies

A collision between filmic storytelling, advanced instructional design and immersive technologies such as Virtual and Augmented Reality.
Alexander looks at lessons learned in research and development into new approaches to creating learning experiences.
It touches on use of standards such as SCORM and xAPI and points to the way ahead.

Key Learning Points:
– Understand where VR/AR/360 immersive technologies fit into current options for PD and training
– Be aware of how immersive technologies can be integrated with sunk Educational Infrastructure such as Learning Management Systems.

Presenter: Alexander Roche, Principal Educational Technologist, Androgogic

8.30 – 8.50 INTERVAL
8.50 – 9.00

Room: 2



Topic: Outline of what’s ahead for participants at this awesome event.

MC: Gerry Marcus, Associate Director, Learning & Capability, Colliers International

9.00 – 9.30

Room: 2


Topic: Blurred Lines: Why Human Centred Design in L&D is Vital to Successful Employee Engagement Lifecycles

In the past 10 years, high-performing organisations have focused their efforts on understanding the drivers and needs of consumers, in order to become more ‘customer-centric’ in their approach to creating and delivering goods and services. Recently, this focus has switched more attention toward ensuring employees are connected and engaged with the companies they invest a majority of their lives into.

Key Learning Points:
– What do employees experience on their journey from getting hired to leaving the company? (Key takeaway: the biggest ‘misses’ are non-engaging learning delivery and the ‘off boarding’ process
– What does a great employee experience look like end to end?-  – How can people & culture teams help build human centred design principles throughout the organisation?

Presenter: Jason Davey, Founder, en-MaaS, Design Instructor, Mentor & Coach

9.30 – 9.35


9.35 – 10.05

Room: 2


Topic: A Better Learning Experience – We’ve heard about it, but how do we do it?

Today the importance of learner experience is greater than ever. Digital technology has transformed the way we learn but it’s so much more than a fantastic eLearning course. Matt will share tips on how you can reinvent your existing content, as well as what to keep in mind when you design and deliver new learning for your people.

Key Learning Points:
– Tips to reinvent existing content using Articulate apps
– How to design for the ‘need to know’
– It’s more than just the content – ways to improve your ecosystem

Presenter: Matt Blackstock, Snr. Learning Designer, B Online Learning

10.05 – 10.10


10.10 – 10.40

Room: 2


Topic: Informal First

We are in the midst of a learning transformation. Let’s delve further into an informal strategy, which is focused on creating a learning ecosystem based on neuroscience, learner needs, business goals and a fast-paced environment coupled with constant change. We call this strategy “Informal first”. I’d like to present this strategy with emphasis on the journey, the approach and the thinking. I will also unpack the resulting impact to date.

Session Lead: Ravina Bhatia, Head of Learning Design, Macquarie Group

10.40 – 11.10
Foyer Space


11.10 -11.40


Room: 1

Topic: Deconstructing Mindful Mondays from a Learning Design Perspective

Imagine a workforce that is present, connected and performing? Using learning and development design capabilities to bring mindfulness to the forefront of an agile workforce.

Key Learning Points:
– Tips for designing for the unknown
– The importance of consistency in design to enhance trust
– Ways to trigger the appetite for continual learning.

Session Lead: Jean Clendinning, Head of Organisational & Learning & Development, WSP ANZ

Room: 2

Topic: Raising ABLE: Scaling Learning Design with a Design System

Learn how we systematized good learning design across a complex education ecosystem to deliver quality learning experiences to our learners.

Key Learning Points:
– Identify issues in scaling learning design
– Leverage key characteristics and benefits of design systems
– Maintain a learning design system.

Session Lead: Joyce Seitzinger, Learning Design Director, RMIT Online

11.40 – 11.50 INTERVAL
11.50 – 12.20


Room: 1

Topic: How to Reduce Human Error through Learning Design

Why would someone who has been trained still make errors? Barry will take you on a learning journey, exploring the causes of human error and how human error can be scientifically managed and minimised.

Key Learning Points:
– Learn the causes of human error
– Learn why training and punishment are ineffective in reducing human error rates
– Learn the hierarchy for reducing human errors.

Session Lead: Barry Henson, Human Error Expert, Head of Learning Design, Desertfire Online

Room: 2

Topic: Set Yourself Apart with Video Design Skills that Engage, Train and Support Customers/Employees

From explainer videos to scripted storytelling, we will explore how different types of videos can assist with performance outcomes.

Key Learning Points:
– Understand how to plan for great video outcomes
– Learn how post-production and delivery can make or break your videos.

Session Lead: John Stericker, Snr. Learning Designer, Learning Plan.

12.20 – 12.30 INTERVAL
12.30 – 1.00


Room: 1

Topic: Designing Technology Free Gamified Learning

Kuva will introduce 8 habits for increasing tolerance to ambiguity and play a couple games to learn about gamification through experience. Kuva will then discuss the classroom-based gamification engines leveraged to practice techniques for building habits.

Key Learning Points:
– Identify some key gamification strategies to motivate learners
– Leverage classroom-based gamification to enhance your facilitator-led training.

Session Lead: Dr Kuva Jacobs, Head of Learning Design, Red Point Consulting

Room: 2

Topic: The High, the Low and the Fuzzy: How I Stopped Worrying and Learned to Love Design Thinking Collaborations

The possibilities for developing education and training resources are endless. Iterative, agile and creative thinking are often part of analysis, design and development.

Key Learning Points:
– Describe and compare a range of design thinking strategies, approaches and activities that are valuable in instructional design and course development
– Describe typical obstacles, challenges and potential solutions associated with using design thinking approaches within collaborative contexts.

Session Lead: Mark Parry, eLearning Designer, Australian Film, TV & Radio School

01.00 – 01.10 INTERVAL
01.10 – o1.40


Room: 1

Topic: Animated Learning

An introduction to the world of animated learning that uncovers some tips to help you animate learning in line with your timelines and budget.

Key Learning Points:
– Recognise the benefits of creating animated learning
– Identify different ways of incorporating animations in learning
– Choose the tools that are right for your needs.

Session Lead: Tricia Di Giam, Digital Design Expert, Northern Health

Room: 2
Topic: The Journey from Scenarios to Interactive Stories

Lift your scenario-based learning to the next level with storytelling techniques from games.
Learn about the multiple facets of good choice design and apply writing tips from game designers to create better narratives and characters that your learners care about.

Key Learning Points:
– Choice design models from games to write interesting and meaningful choices
– Writing tips from game designers to create characters and stories
– An overview of common branching structures and their application.

Presenter: Miranda Verswijvelen, Head of Learning, Learningworld Design

01.40 – 02.40
Foyer Space


02.00 -02.30



Topic: Content Creation Island for Design Fanatics

What to do when you hang out with world-class creative directors, talk about how they disconnect to focus on creativity and content creation and the perfect place for this to happen (hint- it involves an island)

Key Learning Points:
– Learn how world-class creatives get into creative flow state – and why L&D designers should and can do this too
– Learn the benefits of distraction-free brainstorming, design and content creation and the benefits realised in our business
– Hear how ‘Learn Awesome’ found an actual island in the middle of nowhere and created something to give our team, clients and other organisations an opportunity to disconnect and create RAD stuff.

Presenter: Steve Corney, Learning Strategist, Learn AWESOME

02.40 – 03.10


Room: 1

Topic: Cleaning-up the Industry: A Case Study in Innovative eLearning Design

Kemsol is a manufacturer that takes safety seriously. With literacy and poor English to consider, they wanted to ensure every cleaner could have access to safety training they understood.

Key Learning Points:
– You can track and report without an LMS on a tight budget
– You can secure eLearning with codes
– Use a good action analysis to design colourful interactive activities.

Session Lead: Jacinta Penn, Learning Development/Design Specialist, Workbright

Room: 2

Topic: Assess App – Dawn of the Complete Digital Assessment Platform

Assess App has been a collaborative design project spanning the past 4 years with academics, assessors, fellows and administrators from the Royal College of Surgeons and Elumina Elearning – a unified digital assessment platform providing authoring, banking, admin/registration, delivery, marking and reporting of large-scale, high stakes formative and summative assessments.

Key Learning Points:
– Enhanced assessment of different types of learning outcomes and learning processes (ie. lower order understanding to higher order analysis and group based contributions and peer or self based appraisal)
– Streamlined assessment administration (ie. gradebook and standard setting management)
– Transparent and auditable collaborations (ie. item banking, exam design, consistent reporting & feedback)

Session Lead: Ifham Ahsan, Founder, Elumina Elearning

03.10 – 03.20 INTERVAL
03.20 – 03.50


Room: 1

Topic: Like Me: Social Media Meets Learning Design

You’re already on social media, so are your learners. Find out how you can take what you know (and love) about social media and use it to improve your learning design processes, and maximise engagement.

Key Learning Points:
– How to design for engagement beyond #clickeractions
– How to maximise conversion (transfer) rates
– How to socialise your learning experiences

Session Lead: Neil Von Heupt, Senior Learning Designer, Social Media College

Room: 2


Topic: Live your Potential with Learning & Technology

How can you get more out of your team and yourself? Discover ways to harness that untapped potential through evidence based, quality learning and smart technologies. Join Petr as he takes you through a different perspective – learning and technology for life and your workforce.

Key Learning Points:
– Applying learning and technology to improve workplace productivity and inclusion
– Using smart technology to get more out of life and work
– User-Centred Design vs Human-Centred Design.

Session Lead: Petr Kovar, L&D Coordinator, LifeTec Australia

03.50 – 04.00 INTERVAL
04.00 – 04.30


Room: 2

Topic: What Marketing has Taught us Learning Professionals

The ‘Learning Brand’ is increasingly becoming more important to improve engagement. This thought provoking and creative presentation will discuss marketing techniques to drive engagement that creates emotional connection and supports better course design.

Key Learning Points:
– Marketing techniques we can start applying today for better course design
– Considering a marketing model to drive engagement in training programs
– How can the ‘Brand’ improve learner engagement?

Session Lead: Vanessa (Awwad) Trower, L&D Manager, GWA Group



04.30 – 5.00 NETWORK EVENT (RSVP was required)